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Newsletters
2010
bulletThe perfect "eventless" fundraising event
Issue 7.10: Arts charity raises money year round: Pick a day, any day. And fund it.
bulletAre you a funds-raiser or a funds-depleter?
Issue 7.11: Basing your metrics on acquisition is like trying to bail a boat with a sieve. You work hard, but you still sink.
bulletDr. Sargeant says you're only doing half your job
Issue 7.12: And he has the data to prove it.
bulletRelease your inner archer: Learn to shoot message arrows
Issue 7.13: Targets? The vulnerable hearts and curious minds of your donors
bulletValuable direct mail concept absolutely free
Issue 7.14: Do you have the guts to try something different? My client didn't.
bulletDeciding what goes into your donor newsletter
Issue 7.15: Here's the easiest explanation I've ever come up with
bulletQualityspotting
Issue 7.16: How do you know when your donor materials are strong enough for the outside world?
bulletIdiot's guide to time management
Issue 8.1: I fidget, you fidget, we all fidget.
bulletDonor profiles in your newsletters: Worth the trouble?
Issue 8.2: They can lead to bigger things ... or nowhere. You decide.
bulletYoung heads are different heads
Issue 8.3: Are younger donors alive ... or dead to you?
bulletIs direct mail dead? (No, it's just dull.)
Issue 8.4: My goal? Entertain the heck out of the reader.
bullet"I'll never give you a penny again!" Music to my ears.
Issue 8.5: Here's a terrific direct mail concept the client refused to try. Take it if you want ... and if you dare.
bulletYour strategic plan = your case for support?
Issue 8.6: No! Don't! "The bridge is out"!!!
2009
bulletWriting a fabulous case is easy
Issue 7.7: You're just answering questions
bulletStraight to trash? The avoidable, sad fate of most annual reports
Issue 7.6: Entertain me with stories. Put stats in perspective.
bulletTake the Donor-Centered Pledge (or die)
Issue 7.5: 23 rules to live by (instead)
bullet"Deserving charity"? There's no such thing.
Issue 7.4: No one owes you a gift, as this "inside a donor's mind" report makes clear.
bulletI just wrote a couple of appeals for a big hospital. This time I took notes. Here's how to get a better letter.
Issue 7.3: Your next direct mail appeal: Will it burst into song?
bulletIf your paper newsletter is a flop, switching to electronic won't help.
Issue 7.2: Two key questions answered about newsletters
bulletDoes your boss or board chair get to approve your stuff? Abandon all hope, ye who enter here.
Issue 7.1: Sad but true: Most donor communications are built to fail
bulletBill's amazing "Warm Words" campaign
Issue 7.8: Bill Pratt decided to raise something other than money for once, and joyous response flooded in
bulletA campaign case is a series of talking points
Issue 7.9: Report from the front lines
2008
bullet"Hi. My name's Inertia. And I'll be disappointing you from this day forward. I know you have many obstacles to surmount, so I'm thrilled that you've named me Number One."
Issue 6.14: Meet the enemy: Inertia
bulletHow to write a good donor-centric headline
Issue 6.5: Writing a winning headline
bulletWould you buy a mattress from this charity?
Issue 6.3: What you do vs. why you matter
bulletWhy is giving by bequest so rare in the U.S.?
Issue 6.2: Reviving your "death brochure"
bulletAcquiring new donors through direct mail: Measuring success
Issue 6.1: Measuring donor acquisition programs
bulletCan direct mail be a cash cow for smaller nonprofits? Think "cash calves" instead.
Issue 6.13: Mass-market expectations yield disappointing results at local levels. Take heart, though: direct mail is about far more than instant cash.
bulletWhy won't paper die?
Issue 6.12: Everyone's drumming their fingers, waiting for paper to expire as a communications medium. Sorry.
bulletThe dirty truth about cases
Issue 6.11: Bitter truth? Maybe a quarter of the cases I'm hired to write never reach the finish line. Interesting tale, that.
bulletWhen you're feeling a little irrelevant...
Issue 6.10: Do you know the real you? The one donors really care about? Likely not, thanks to the "curse of knowledge." But there's an easy way (fun, too) to see yourself anew. Read on.
bulletRichard Radcliffe has your back
Issue 6.9: Are you marketing bequests? (Right.) Or "planned gifts"? (Wrongo.)
bulletObama's Web 3.0 campaign: Rewarding role model? Or risky distraction?
Issue 6.8: Are e-newsletters dead?
bulletWhat is news?
Issue 6.7: Making donor news the right way
bulletDoes your stuff suffer from jargon breath?
Issue 6.6: Adopt a zero-jargon policy and you'll raise more money
2007
bulletHow to make your billion-dollar goal?
Issue 5.9: No Ph.D. OK needed for your case
bulletTo make it into pile #3, know what you're selling
Issue 5.8: Selling hope
bulletWant to raise more support? Want to retain more donors?
Issue 5.7: Donor-centric pledge
bulletWhat do we call it?
Issue 5.6: Case themes
bulletWhy pay thousands to have an expert tell you what you're doing wrong? Do it yourself.
Issue 5.5: Ready for your self-audit?
bulletWhat to tell a second-guessing boss about good communications
Issue 5.4: Dear Boss
bulletThree improving things I learned last year
Issue 5.3: 2007's "eureka" moments
bulletMolehill bequests grow into mountains, if permanently endowed
Issue 5.2: Bring this up when you're promoting bequests
bulletMake your case and write the donor into the story
Issue 5.1: Donor = solution. It's your job to mention that more than once.
2006
bulletTrust = Giving + Retention
Issue 4.5: What are donor newsletters for?
bulletFundraising communications: Cost or investment?
Issue 4.4: Building donor relationships
bulletYou're writing, but they're not reading. Improve your odds.
Issue 4.3: Getting them to read
bulletOn the delicate subject of ED, committee, and board approvals
Issue 4.2: Approvals
bulletRaise the problem, be the solution
Issue 4.1: Emotional twin sets
2005
2004
bulletDisconnecting the dots: "Visibility" and fundraising success
Issue 2.6: Visibility
bulletYou love stats. But do stats love you?
Issue 2.5: Using statistical evidence
bulletWant more response? Get all emotional.
Issue 2.4: Emotional triggers
bulletWhy people ignore your newsletter
Issue 2.3: Newsletter basics...
bulletWhy people ignore your newsletter
Issue 2.2: Newsletter basics...
bulletWhy people ignore your newsletter
Issue 2.1: Newsletter basics...
2003
bulletA surefire story formula
Issue 1.7: Case basics...
bulletThe Abraham Lincoln lesson
Issue 1.6: Case basics...
bulletAre you interesting (especially to donors)?
Issue 1.5: Communications basics...
bulletBottom-Liners leap to conclusions (and that's a good thing)
Issue 1.4: Part four of four personality types...
bulletExpressives crave the new
Issue 1.3: Part three of four personality types...
bulletAmiables: Smile and say "Howdy!"
Issue 1.2: Part two of four personality types...
bulletAnalytical types: Good to the last objection
Issue 1.1: Part one of four personality types...
The Abraham Lincoln lesson
Issue 1.6: Case basics...

You ready? I'm going to make you read the entire Gettysburg Address.

That Abraham Lincoln, he sure knew how to write a case statement.

"Fourscore and seven years ago..." all the way to "...government of the people, by the people, for the people shall not perish from the earth." The Gettysburg Address. Length: 266 words.

And what was the case he was trying to make? What was Lincoln hoping to raise support for at that moment in 1863?

A political vision, a vision we hope is still true, a national vision worth having: a country "conceived in liberty and dedicated to the proposition that all men are created equal." Emancipation. A united people with a high purpose.

You know the outcome. That vision still inspires many. Let's learn from Eloquent Abe, Master of the Case Statement.

Lincoln's lessons: (1) an effective case statement can be surprisingly brief, as long as it (2) seeks an emotional response, (3) doesn't overdo it on the details, and (4) presents a clear picture of a solution.

Lincoln's case breaks down into five easy pieces:

"Fourscore and seven years ago our fathers brought forth on this continent a new nation, conceived in liberty and dedicated to the proposition that all men are created equal. Now we are engaged in a great civil war, testing whether that nation or any nation so conceived and so dedicated can long endure.

[PIECE ONE: He presents the problem immediately: your nation’s noble founding concept is under threat. The solution is the vision "our fathers brought forth...." He has pulled at least two emotional triggers here: fear and anger. Anyone who has been through my workshop knows how important the seven emotional triggers are in selling your vision.]

"We are met on a great battlefield of that war. We have come to dedicate a portion of that field as a final resting-place for those who here gave their lives that that nation might live. It is altogether fitting and proper that we should do this.

[PIECE TWO: This is classic misdirection, one of the great secrets of capturing audience attention. Basically, President Lincoln gets people's minds moving in one direction. Then in the next section he changes direction.]

"But in a larger sense, we cannot dedicate, we cannot consecrate, we cannot hallow this ground. The brave men, living and dead who struggled here have consecrated it far above our poor power to add or detract. The world will little note nor long remember what we say here, but it can never forget what they did here.

[PIECE THREE: Abraham Lincoln just made an offer. He has said, "You can feel the flattery, and escape the guilt, and find the salvation," three more emotional triggers of response, "If you stay the course, and this vision comes true."]

"It is for us the living rather to be dedicated here to the unfinished work which they who fought here have thus far so nobly advanced. It is rather for us to be here dedicated to the great task remaining before us--that from these honored dead we take increased devotion to that cause for which they gave the last full measure of devotion--that we here highly resolve that these dead shall not have died in vain,

[PIECE FOUR: For those of you who've attended, remember how in my workshop I show you that slogan from Texas Monthly, "Make it mythic"? Lincoln just made it mythic. He has also just said we can save lives, a strong donor benefit. Or save deaths anyway. "...that these dead shall not have died in vain."]

"...that this nation under God shall have a new birth of freedom, and that government of the people, by the people, for the people shall not perish from the earth."

[PIECE FIVE: A wonderfully perfect future...if you give today. Good closing call to action. Squint and you'll see it.]

Lincoln's Gettysburg Address also teaches us by omission.

In every workshop I do, in this newsletter, I STRONGLY emphasize the frequent use of the word "you" (and its variants). "You is glue." For one hardwired deep-seated psychological reason, the word "you" virtually alone (second only to the person's actual name) keeps the reader glued to the page. I STRONGLY discourage use of the word "we" as a synonym for "you and I together." And yet what does Lincoln the Master do? Never utters the word "you." Instead he uses "we" as a vast echo that embraces every listener. "We are engaged...we are met...We have come to dedicate...we should do this...But...we cannot dedicate, we cannot consecrate, we cannot hallow...."

We can. We cannot. Where do you turn for resolution?

Directly into the vision: "It is for us the living rather to be dedicated here to the unfinished work which they who fought here" - there were 60,000 casualties at Gettysburg, North and South together, killed, wounded or missing - "have thus far so nobly advanced."

Of course, that was Lincoln. Do not try this at home. Never substitute "we" for "you" unless you're really good at rhetoric.
Tom Ahern, tagline judge
Nancy Schwartz has asked me to help judge her wildly popular Tagline Awards Program in the summer of 2010. Of course, I said yes. And I am advertising that fact because, of course, I am unbribable. Although some judges like homemade fudges; just saying. Download her 2009 Nonprofit Tagline Report.
Copyright © 2009 by Tom Ahern and Ahern Communications, Ink. All rights reserved. 401-397-8104.
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