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Newsletters
2010
bulletThe perfect "eventless" fundraising event
Issue 7.10: Arts charity raises money year round: Pick a day, any day. And fund it.
bulletAre you a funds-raiser or a funds-depleter?
Issue 7.11: Basing your metrics on acquisition is like trying to bail a boat with a sieve. You work hard, but you still sink.
bulletDr. Sargeant says you're only doing half your job
Issue 7.12: And he has the data to prove it.
bulletRelease your inner archer: Learn to shoot message arrows
Issue 7.13: Targets? The vulnerable hearts and curious minds of your donors
bulletValuable direct mail concept absolutely free
Issue 7.14: Do you have the guts to try something different? My client didn't.
bulletDeciding what goes into your donor newsletter
Issue 7.15: Here's the easiest explanation I've ever come up with
bulletQualityspotting
Issue 7.16: How do you know when your donor materials are strong enough for the outside world?
bulletIdiot's guide to time management
Issue 8.1: I fidget, you fidget, we all fidget.
bulletDonor profiles in your newsletters: Worth the trouble?
Issue 8.2: They can lead to bigger things ... or nowhere. You decide.
bulletYoung heads are different heads
Issue 8.3: Are younger donors alive ... or dead to you?
bulletIs direct mail dead? (No, it's just dull.)
Issue 8.4: My goal? Entertain the heck out of the reader.
bullet"I'll never give you a penny again!" Music to my ears.
Issue 8.5: Here's a terrific direct mail concept the client refused to try. Take it if you want ... and if you dare.
bulletYour strategic plan = your case for support?
Issue 8.6: No! Don't! "The bridge is out"!!!
2009
bulletWriting a fabulous case is easy
Issue 7.7: You're just answering questions
bulletStraight to trash? The avoidable, sad fate of most annual reports
Issue 7.6: Entertain me with stories. Put stats in perspective.
bulletTake the Donor-Centered Pledge (or die)
Issue 7.5: 23 rules to live by (instead)
bullet"Deserving charity"? There's no such thing.
Issue 7.4: No one owes you a gift, as this "inside a donor's mind" report makes clear.
bulletI just wrote a couple of appeals for a big hospital. This time I took notes. Here's how to get a better letter.
Issue 7.3: Your next direct mail appeal: Will it burst into song?
bulletIf your paper newsletter is a flop, switching to electronic won't help.
Issue 7.2: Two key questions answered about newsletters
bulletDoes your boss or board chair get to approve your stuff? Abandon all hope, ye who enter here.
Issue 7.1: Sad but true: Most donor communications are built to fail
bulletBill's amazing "Warm Words" campaign
Issue 7.8: Bill Pratt decided to raise something other than money for once, and joyous response flooded in
bulletA campaign case is a series of talking points
Issue 7.9: Report from the front lines
2008
bullet"Hi. My name's Inertia. And I'll be disappointing you from this day forward. I know you have many obstacles to surmount, so I'm thrilled that you've named me Number One."
Issue 6.14: Meet the enemy: Inertia
bulletHow to write a good donor-centric headline
Issue 6.5: Writing a winning headline
bulletWould you buy a mattress from this charity?
Issue 6.3: What you do vs. why you matter
bulletWhy is giving by bequest so rare in the U.S.?
Issue 6.2: Reviving your "death brochure"
bulletAcquiring new donors through direct mail: Measuring success
Issue 6.1: Measuring donor acquisition programs
bulletCan direct mail be a cash cow for smaller nonprofits? Think "cash calves" instead.
Issue 6.13: Mass-market expectations yield disappointing results at local levels. Take heart, though: direct mail is about far more than instant cash.
bulletWhy won't paper die?
Issue 6.12: Everyone's drumming their fingers, waiting for paper to expire as a communications medium. Sorry.
bulletThe dirty truth about cases
Issue 6.11: Bitter truth? Maybe a quarter of the cases I'm hired to write never reach the finish line. Interesting tale, that.
bulletWhen you're feeling a little irrelevant...
Issue 6.10: Do you know the real you? The one donors really care about? Likely not, thanks to the "curse of knowledge." But there's an easy way (fun, too) to see yourself anew. Read on.
bulletRichard Radcliffe has your back
Issue 6.9: Are you marketing bequests? (Right.) Or "planned gifts"? (Wrongo.)
bulletObama's Web 3.0 campaign: Rewarding role model? Or risky distraction?
Issue 6.8: Are e-newsletters dead?
bulletWhat is news?
Issue 6.7: Making donor news the right way
bulletDoes your stuff suffer from jargon breath?
Issue 6.6: Adopt a zero-jargon policy and you'll raise more money
2007
bulletHow to make your billion-dollar goal?
Issue 5.9: No Ph.D. OK needed for your case
bulletTo make it into pile #3, know what you're selling
Issue 5.8: Selling hope
bulletWant to raise more support? Want to retain more donors?
Issue 5.7: Donor-centric pledge
bulletWhat do we call it?
Issue 5.6: Case themes
bulletWhy pay thousands to have an expert tell you what you're doing wrong? Do it yourself.
Issue 5.5: Ready for your self-audit?
bulletWhat to tell a second-guessing boss about good communications
Issue 5.4: Dear Boss
bulletThree improving things I learned last year
Issue 5.3: 2007's "eureka" moments
bulletMolehill bequests grow into mountains, if permanently endowed
Issue 5.2: Bring this up when you're promoting bequests
bulletMake your case and write the donor into the story
Issue 5.1: Donor = solution. It's your job to mention that more than once.
2006
bulletTrust = Giving + Retention
Issue 4.5: What are donor newsletters for?
bulletFundraising communications: Cost or investment?
Issue 4.4: Building donor relationships
bulletYou're writing, but they're not reading. Improve your odds.
Issue 4.3: Getting them to read
bulletOn the delicate subject of ED, committee, and board approvals
Issue 4.2: Approvals
bulletRaise the problem, be the solution
Issue 4.1: Emotional twin sets
2005
2004
bulletDisconnecting the dots: "Visibility" and fundraising success
Issue 2.6: Visibility
bulletYou love stats. But do stats love you?
Issue 2.5: Using statistical evidence
bulletWant more response? Get all emotional.
Issue 2.4: Emotional triggers
bulletWhy people ignore your newsletter
Issue 2.3: Newsletter basics...
bulletWhy people ignore your newsletter
Issue 2.2: Newsletter basics...
bulletWhy people ignore your newsletter
Issue 2.1: Newsletter basics...
2003
bulletA surefire story formula
Issue 1.7: Case basics...
bulletThe Abraham Lincoln lesson
Issue 1.6: Case basics...
bulletAre you interesting (especially to donors)?
Issue 1.5: Communications basics...
bulletBottom-Liners leap to conclusions (and that's a good thing)
Issue 1.4: Part four of four personality types...
bulletExpressives crave the new
Issue 1.3: Part three of four personality types...
bulletAmiables: Smile and say "Howdy!"
Issue 1.2: Part two of four personality types...
bulletAnalytical types: Good to the last objection
Issue 1.1: Part one of four personality types...
Never run out of newsletter story ideas again: The back 9
Issue 3.4: Newsletter story ideas

Here is the second raft of story ideas guaranteed to interest donors:

10. Financial news

People are surprisingly curious about your finances. If for no other reason, openly discussing your financial information signals donors that you have nothing to hide, that you've been wise stewards of their cash contributions. Skepticism about nonprofit business practices has never been higher, polls find. Fight back with transparency: lift the veil on how you spend your money. A good practice: in every issue of your donor newsletter run a pie chart that shows the breakdown of your expenses (assuming, of course, that your administration and fundraising costs are within reasonable standards).

11. Photos with captions

And never without a caption. Because many "readers" only read easy, brief items of text such as captions and headlines. Your captions are a major opportunity to slip in information.

12. Columns

I often disparage the "Letter from the executive director's desk" convention. But only because these letters usually land on the front page, a prime position they seldom merit. But letters from the ED do have their place. They can be a from-the-heart, me-to-you, behind-the-scenes look into the most pressing issues facing the organization, for instance. Other types of columns include "Frequently Asked Questions," "Q&A," "Myths & Facts," "A donor talks about why she gives," "Letters," "Heard on the blog," or guest columns.

13. The "Update" story

Here's a perfect example of an update story from the Ducks Unlimited Canada member magazine: "The West Nile Virus: One Year Later." Ducks Unlimited Canada owns this story. Their mission: preserving the wetlands needed by migratory waterfowl, yet now there's a complication: a fatal disease lurks in these very same wetlands. Stay tuned.

14. The "Did you know?" story

These reveal surprising, relevant facts. This cover item from the Conservation Law Foundation's newsletter, for instance: "On August 15, 2003, as over 100 power plants remained shut down on the second day of the Northeast’s massive blackout, visibility increased by as much as 20 miles because the concentration of light-scattering particles caused by sulfur dioxide emissions was reduced by 70 percent." In less than 50 words, the donor's reminded poignantly of what the fight's really about: healthier air.

15. Press releases

If you think it's news to the outside world, then it's likely to be news to your donors as well.

16. News about you

If you attract media coverage, draw attention to that in your own newsletter. It can help build your organization's image and reputation.

17. History

A timeline, for instance, can be the best, fastest way to show a long record of steady growth and achievement, something that attracts many donors.

18. Offers

Tours, special events, classes, invitations to sign up for an e-newsletter: the list of offers you can make is endless. Offers are important, as you learned earlier in the book. If they're good offers, people respond to them, which in turn helps build relationships. Who wouldn't appreciate this offer made by the San Antonio Area American Red Cross in its newsletter: "Are your CDs paying you 1-2%? Would you like a 10% return?"

Due credit and thanks: the preceding checklist is partially based on one created by Robert W. Bly in his Advertising Manager's Handbook.
Tom Ahern, tagline judge
Nancy Schwartz has asked me to help judge her wildly popular Tagline Awards Program in the summer of 2010. Of course, I said yes. And I am advertising that fact because, of course, I am unbribable. Although some judges like homemade fudges; just saying. Download her 2009 Nonprofit Tagline Report.
Copyright © 2009 by Tom Ahern and Ahern Communications, Ink. All rights reserved. 401-397-8104.
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