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Newsletters
2010
bulletThe perfect "eventless" fundraising event
Issue 7.10: Arts charity raises money year round: Pick a day, any day. And fund it.
bulletAre you a funds-raiser or a funds-depleter?
Issue 7.11: Basing your metrics on acquisition is like trying to bail a boat with a sieve. You work hard, but you still sink.
bulletDr. Sargeant says you're only doing half your job
Issue 7.12: And he has the data to prove it.
bulletRelease your inner archer: Learn to shoot message arrows
Issue 7.13: Targets? The vulnerable hearts and curious minds of your donors
bulletValuable direct mail concept absolutely free
Issue 7.14: Do you have the guts to try something different? My client didn't.
bulletDeciding what goes into your donor newsletter
Issue 7.15: Here's the easiest explanation I've ever come up with
bulletQualityspotting
Issue 7.16: How do you know when your donor materials are strong enough for the outside world?
bulletIdiot's guide to time management
Issue 8.1: I fidget, you fidget, we all fidget.
bulletDonor profiles in your newsletters: Worth the trouble?
Issue 8.2: They can lead to bigger things ... or nowhere. You decide.
bulletYoung heads are different heads
Issue 8.3: Are younger donors alive ... or dead to you?
bulletIs direct mail dead? (No, it's just dull.)
Issue 8.4: My goal? Entertain the heck out of the reader.
bullet"I'll never give you a penny again!" Music to my ears.
Issue 8.5: Here's a terrific direct mail concept the client refused to try. Take it if you want ... and if you dare.
bulletYour strategic plan = your case for support?
Issue 8.6: No! Don't! "The bridge is out"!!!
2009
bulletWriting a fabulous case is easy
Issue 7.7: You're just answering questions
bulletStraight to trash? The avoidable, sad fate of most annual reports
Issue 7.6: Entertain me with stories. Put stats in perspective.
bulletTake the Donor-Centered Pledge (or die)
Issue 7.5: 23 rules to live by (instead)
bullet"Deserving charity"? There's no such thing.
Issue 7.4: No one owes you a gift, as this "inside a donor's mind" report makes clear.
bulletI just wrote a couple of appeals for a big hospital. This time I took notes. Here's how to get a better letter.
Issue 7.3: Your next direct mail appeal: Will it burst into song?
bulletIf your paper newsletter is a flop, switching to electronic won't help.
Issue 7.2: Two key questions answered about newsletters
bulletDoes your boss or board chair get to approve your stuff? Abandon all hope, ye who enter here.
Issue 7.1: Sad but true: Most donor communications are built to fail
bulletBill's amazing "Warm Words" campaign
Issue 7.8: Bill Pratt decided to raise something other than money for once, and joyous response flooded in
bulletA campaign case is a series of talking points
Issue 7.9: Report from the front lines
2008
bullet"Hi. My name's Inertia. And I'll be disappointing you from this day forward. I know you have many obstacles to surmount, so I'm thrilled that you've named me Number One."
Issue 6.14: Meet the enemy: Inertia
bulletHow to write a good donor-centric headline
Issue 6.5: Writing a winning headline
bulletWould you buy a mattress from this charity?
Issue 6.3: What you do vs. why you matter
bulletWhy is giving by bequest so rare in the U.S.?
Issue 6.2: Reviving your "death brochure"
bulletAcquiring new donors through direct mail: Measuring success
Issue 6.1: Measuring donor acquisition programs
bulletCan direct mail be a cash cow for smaller nonprofits? Think "cash calves" instead.
Issue 6.13: Mass-market expectations yield disappointing results at local levels. Take heart, though: direct mail is about far more than instant cash.
bulletWhy won't paper die?
Issue 6.12: Everyone's drumming their fingers, waiting for paper to expire as a communications medium. Sorry.
bulletThe dirty truth about cases
Issue 6.11: Bitter truth? Maybe a quarter of the cases I'm hired to write never reach the finish line. Interesting tale, that.
bulletWhen you're feeling a little irrelevant...
Issue 6.10: Do you know the real you? The one donors really care about? Likely not, thanks to the "curse of knowledge." But there's an easy way (fun, too) to see yourself anew. Read on.
bulletRichard Radcliffe has your back
Issue 6.9: Are you marketing bequests? (Right.) Or "planned gifts"? (Wrongo.)
bulletObama's Web 3.0 campaign: Rewarding role model? Or risky distraction?
Issue 6.8: Are e-newsletters dead?
bulletWhat is news?
Issue 6.7: Making donor news the right way
bulletDoes your stuff suffer from jargon breath?
Issue 6.6: Adopt a zero-jargon policy and you'll raise more money
2007
bulletHow to make your billion-dollar goal?
Issue 5.9: No Ph.D. OK needed for your case
bulletTo make it into pile #3, know what you're selling
Issue 5.8: Selling hope
bulletWant to raise more support? Want to retain more donors?
Issue 5.7: Donor-centric pledge
bulletWhat do we call it?
Issue 5.6: Case themes
bulletWhy pay thousands to have an expert tell you what you're doing wrong? Do it yourself.
Issue 5.5: Ready for your self-audit?
bulletWhat to tell a second-guessing boss about good communications
Issue 5.4: Dear Boss
bulletThree improving things I learned last year
Issue 5.3: 2007's "eureka" moments
bulletMolehill bequests grow into mountains, if permanently endowed
Issue 5.2: Bring this up when you're promoting bequests
bulletMake your case and write the donor into the story
Issue 5.1: Donor = solution. It's your job to mention that more than once.
2006
bulletTrust = Giving + Retention
Issue 4.5: What are donor newsletters for?
bulletFundraising communications: Cost or investment?
Issue 4.4: Building donor relationships
bulletYou're writing, but they're not reading. Improve your odds.
Issue 4.3: Getting them to read
bulletOn the delicate subject of ED, committee, and board approvals
Issue 4.2: Approvals
bulletRaise the problem, be the solution
Issue 4.1: Emotional twin sets
2005
2004
bulletDisconnecting the dots: "Visibility" and fundraising success
Issue 2.6: Visibility
bulletYou love stats. But do stats love you?
Issue 2.5: Using statistical evidence
bulletWant more response? Get all emotional.
Issue 2.4: Emotional triggers
bulletWhy people ignore your newsletter
Issue 2.3: Newsletter basics...
bulletWhy people ignore your newsletter
Issue 2.2: Newsletter basics...
bulletWhy people ignore your newsletter
Issue 2.1: Newsletter basics...
2003
bulletA surefire story formula
Issue 1.7: Case basics...
bulletThe Abraham Lincoln lesson
Issue 1.6: Case basics...
bulletAre you interesting (especially to donors)?
Issue 1.5: Communications basics...
bulletBottom-Liners leap to conclusions (and that's a good thing)
Issue 1.4: Part four of four personality types...
bulletExpressives crave the new
Issue 1.3: Part three of four personality types...
bulletAmiables: Smile and say "Howdy!"
Issue 1.2: Part two of four personality types...
bulletAnalytical types: Good to the last objection
Issue 1.1: Part one of four personality types...
What do we call it?
Issue 5.6: Case themes

Picking the "perfect" name can be torture. Not to worry: few things matter less to the success of your campaign.

Nothing is likely to receive as much anguished attention from the campaign committee as choosing a theme.

Don't torture yourself. Honestly, almost any reasonable name will do.

Your theme is a banner. You march under it toward a special goal. But does it matter what the banner says? Not much.

The theme simply distinguishes "the campaign" from your other, more routine fundraising activities.

Here are some samples from campaigns I've worked on:

--- The New Zoo: The Campaign to Make Roger Williams Park Zoo Exceptionally Great -- Again
--- Urgent: The Campaign for a New St. Luke's (for a new emergency department)
--- It's Live! The Campaign for Great Music Forever (for a symphony endowment)
--- Endowed Chairs at Colgate University: Academic Leadership in the 21st Century
--- The Emergence of Stony Brook Campaign
--- The Campaign for the Next Century (for a historic home in need of repairs)
--- Sanctuary Plus: The Campaign to Expand My Sister's Place (for a women's shelter)
--- The Be Exceptional Campaign (for a private school)
--- Prelude: Step One of a Three-Step Campaign (for a symphony's campaign to cover a structural deficit)
--- The Campaign to Do More (for a women's shelter)

Capital Quest, a U.S. consulting firm, has this advice: "[A campaign theme is] usually three to five words that summarize the VISION of the campaign, focusing on the benefits to the community of a successful campaign."

An online search will quickly turn up dozens of ideas for potential themes. A search under the keywords "university capital campaign," for example, quickly produced dozens of options including:

--- The straightforward (Campaign for Purdue)
--- The anniversary-related (Centennial Campaign)
--- The forward looking (Campaign for Delaware: Positioning the College for the Future)
--- The majestic (A Grand Destiny: The Penn State Campaign)
--- Those suggesting "giving back" ("Generations" Campaign at Notre Dame)
--- Strong emotions (The Miami University Campaign: For Love and Honor)
--- The pursuit of excellence (A New Vision of Excellence: The Campaign for Central Michigan University)

I've run across what I thought were outstanding campaign names. I murmured praise the first time I saw this theme on an ad in my alumni magazine: Boldly Brown -- The Campaign for Academic Enrichment.

It struck a personal chord. Being bold is better than being bland, in fundraising and other sorts of marketing communications. I teach that. So I liked Brown's bold attitude. Brown is one of those universities ever on the edge of a reputation for greatness -- but not quite there. I thought boldness was exactly what was needed.

I give it an A+ grade for the adverb.

Boldly Brown is the setup. The Campaign for Academic Enrichment is the payoff. It follows the same two-step structure as a joke: setup, punch line.

How's this payoff? Pretty vague. Grade: D. Pure ground jargon meat. It didn't flunk simply because it does correctly spell two English words. So it could have been worse.

Did Boldly Brown work with me as a campaign theme? Check my will when I'm gone.

Here's what you do.

At that scary, indecisive moment, when your name-picking committee comes down to just a handful of top contenders, there's just one relevant question you need to ask, "Will we raise more with one name over another…"

If not, put them all in a hat. Pick one.
Tom Ahern, tagline judge
Nancy Schwartz has asked me to help judge her wildly popular Tagline Awards Program in the summer of 2010. Of course, I said yes. And I am advertising that fact because, of course, I am unbribable. Although some judges like homemade fudges; just saying. Download her 2009 Nonprofit Tagline Report.
Copyright © 2009 by Tom Ahern and Ahern Communications, Ink. All rights reserved. 401-397-8104.
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