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Newsletters
2010
bulletThe perfect "eventless" fundraising event
Issue 7.10: Arts charity raises money year round: Pick a day, any day. And fund it.
bulletAre you a funds-raiser or a funds-depleter?
Issue 7.11: Basing your metrics on acquisition is like trying to bail a boat with a sieve. You work hard, but you still sink.
bulletDr. Sargeant says you're only doing half your job
Issue 7.12: And he has the data to prove it.
bulletRelease your inner archer: Learn to shoot message arrows
Issue 7.13: Targets? The vulnerable hearts and curious minds of your donors
bulletValuable direct mail concept absolutely free
Issue 7.14: Do you have the guts to try something different? My client didn't.
bulletDeciding what goes into your donor newsletter
Issue 7.15: Here's the easiest explanation I've ever come up with
bulletQualityspotting
Issue 7.16: How do you know when your donor materials are strong enough for the outside world?
bulletIdiot's guide to time management
Issue 8.1: I fidget, you fidget, we all fidget.
bulletDonor profiles in your newsletters: Worth the trouble?
Issue 8.2: They can lead to bigger things ... or nowhere. You decide.
bulletYoung heads are different heads
Issue 8.3: Are younger donors alive ... or dead to you?
bulletIs direct mail dead? (No, it's just dull.)
Issue 8.4: My goal? Entertain the heck out of the reader.
bullet"I'll never give you a penny again!" Music to my ears.
Issue 8.5: Here's a terrific direct mail concept the client refused to try. Take it if you want ... and if you dare.
bulletYour strategic plan = your case for support?
Issue 8.6: No! Don't! "The bridge is out"!!!
2009
bulletWriting a fabulous case is easy
Issue 7.7: You're just answering questions
bulletStraight to trash? The avoidable, sad fate of most annual reports
Issue 7.6: Entertain me with stories. Put stats in perspective.
bulletTake the Donor-Centered Pledge (or die)
Issue 7.5: 23 rules to live by (instead)
bullet"Deserving charity"? There's no such thing.
Issue 7.4: No one owes you a gift, as this "inside a donor's mind" report makes clear.
bulletI just wrote a couple of appeals for a big hospital. This time I took notes. Here's how to get a better letter.
Issue 7.3: Your next direct mail appeal: Will it burst into song?
bulletIf your paper newsletter is a flop, switching to electronic won't help.
Issue 7.2: Two key questions answered about newsletters
bulletDoes your boss or board chair get to approve your stuff? Abandon all hope, ye who enter here.
Issue 7.1: Sad but true: Most donor communications are built to fail
bulletBill's amazing "Warm Words" campaign
Issue 7.8: Bill Pratt decided to raise something other than money for once, and joyous response flooded in
bulletA campaign case is a series of talking points
Issue 7.9: Report from the front lines
2008
bullet"Hi. My name's Inertia. And I'll be disappointing you from this day forward. I know you have many obstacles to surmount, so I'm thrilled that you've named me Number One."
Issue 6.14: Meet the enemy: Inertia
bulletHow to write a good donor-centric headline
Issue 6.5: Writing a winning headline
bulletWould you buy a mattress from this charity?
Issue 6.3: What you do vs. why you matter
bulletWhy is giving by bequest so rare in the U.S.?
Issue 6.2: Reviving your "death brochure"
bulletAcquiring new donors through direct mail: Measuring success
Issue 6.1: Measuring donor acquisition programs
bulletCan direct mail be a cash cow for smaller nonprofits? Think "cash calves" instead.
Issue 6.13: Mass-market expectations yield disappointing results at local levels. Take heart, though: direct mail is about far more than instant cash.
bulletWhy won't paper die?
Issue 6.12: Everyone's drumming their fingers, waiting for paper to expire as a communications medium. Sorry.
bulletThe dirty truth about cases
Issue 6.11: Bitter truth? Maybe a quarter of the cases I'm hired to write never reach the finish line. Interesting tale, that.
bulletWhen you're feeling a little irrelevant...
Issue 6.10: Do you know the real you? The one donors really care about? Likely not, thanks to the "curse of knowledge." But there's an easy way (fun, too) to see yourself anew. Read on.
bulletRichard Radcliffe has your back
Issue 6.9: Are you marketing bequests? (Right.) Or "planned gifts"? (Wrongo.)
bulletObama's Web 3.0 campaign: Rewarding role model? Or risky distraction?
Issue 6.8: Are e-newsletters dead?
bulletWhat is news?
Issue 6.7: Making donor news the right way
bulletDoes your stuff suffer from jargon breath?
Issue 6.6: Adopt a zero-jargon policy and you'll raise more money
2007
bulletHow to make your billion-dollar goal?
Issue 5.9: No Ph.D. OK needed for your case
bulletTo make it into pile #3, know what you're selling
Issue 5.8: Selling hope
bulletWant to raise more support? Want to retain more donors?
Issue 5.7: Donor-centric pledge
bulletWhat do we call it?
Issue 5.6: Case themes
bulletWhy pay thousands to have an expert tell you what you're doing wrong? Do it yourself.
Issue 5.5: Ready for your self-audit?
bulletWhat to tell a second-guessing boss about good communications
Issue 5.4: Dear Boss
bulletThree improving things I learned last year
Issue 5.3: 2007's "eureka" moments
bulletMolehill bequests grow into mountains, if permanently endowed
Issue 5.2: Bring this up when you're promoting bequests
bulletMake your case and write the donor into the story
Issue 5.1: Donor = solution. It's your job to mention that more than once.
2006
bulletTrust = Giving + Retention
Issue 4.5: What are donor newsletters for?
bulletFundraising communications: Cost or investment?
Issue 4.4: Building donor relationships
bulletYou're writing, but they're not reading. Improve your odds.
Issue 4.3: Getting them to read
bulletOn the delicate subject of ED, committee, and board approvals
Issue 4.2: Approvals
bulletRaise the problem, be the solution
Issue 4.1: Emotional twin sets
2005
2004
bulletDisconnecting the dots: "Visibility" and fundraising success
Issue 2.6: Visibility
bulletYou love stats. But do stats love you?
Issue 2.5: Using statistical evidence
bulletWant more response? Get all emotional.
Issue 2.4: Emotional triggers
bulletWhy people ignore your newsletter
Issue 2.3: Newsletter basics...
bulletWhy people ignore your newsletter
Issue 2.2: Newsletter basics...
bulletWhy people ignore your newsletter
Issue 2.1: Newsletter basics...
2003
bulletA surefire story formula
Issue 1.7: Case basics...
bulletThe Abraham Lincoln lesson
Issue 1.6: Case basics...
bulletAre you interesting (especially to donors)?
Issue 1.5: Communications basics...
bulletBottom-Liners leap to conclusions (and that's a good thing)
Issue 1.4: Part four of four personality types...
bulletExpressives crave the new
Issue 1.3: Part three of four personality types...
bulletAmiables: Smile and say "Howdy!"
Issue 1.2: Part two of four personality types...
bulletAnalytical types: Good to the last objection
Issue 1.1: Part one of four personality types...
Recent Newsletters
Your strategic plan = your case for support?
Issue 8.6: No! Don't! "The bridge is out"!!!
"I'll never give you a penny again!" Music to my ears.
Issue 8.5: Here's a terrific direct mail concept the client refused to try. Take it if you want ... and if you dare.
Donor profiles in your newsletters: Worth the trouble?
Issue 8.2: They can lead to bigger things ... or nowhere. You decide.
Idiot's guide to time management
Issue 8.1: I fidget, you fidget, we all fidget.
Is direct mail dead? (No, it's just dull.)
Issue 8.4: My goal? Entertain the heck out of the reader.
Young heads are different heads
Issue 8.3: Are younger donors alive ... or dead to you?
Qualityspotting
Issue 7.16: How do you know when your donor materials are strong enough for the outside world?
Deciding what goes into your donor newsletter
Issue 7.15: Here's the easiest explanation I've ever come up with
Valuable direct mail concept absolutely free
Issue 7.14: Do you have the guts to try something different? My client didn't.
Release your inner archer: Learn to shoot message arrows
Issue 7.13: Targets? The vulnerable hearts and curious minds of your donors
Dr. Sargeant says you're only doing half your job
Issue 7.12: And he has the data to prove it.
Are you a funds-raiser or a funds-depleter?
Issue 7.11: Basing your metrics on acquisition is like trying to bail a boat with a sieve. You work hard, but you still sink.
The perfect "eventless" fundraising event
Issue 7.10: Arts charity raises money year round: Pick a day, any day. And fund it.
A campaign case is a series of talking points
Issue 7.9: Report from the front lines
Bill's amazing "Warm Words" campaign
Issue 7.8: Bill Pratt decided to raise something other than money for once, and joyous response flooded in
Straight to trash? The avoidable, sad fate of most annual reports
Issue 7.6: Entertain me with stories. Put stats in perspective.
Writing a fabulous case is easy
Issue 7.7: You're just answering questions
Take the Donor-Centered Pledge (or die)
Issue 7.5: 23 rules to live by (instead)
"Deserving charity"? There's no such thing.
Issue 7.4: No one owes you a gift, as this "inside a donor's mind" report makes clear.
I just wrote a couple of appeals for a big hospital. This time I took notes. Here's how to get a better letter.
Issue 7.3: Your next direct mail appeal: Will it burst into song?
If your paper newsletter is a flop, switching to electronic won't help.
Issue 7.2: Two key questions answered about newsletters
Does your boss or board chair get to approve your stuff? Abandon all hope, ye who enter here.
Issue 7.1: Sad but true: Most donor communications are built to fail
"Hi. My name's Inertia. And I'll be disappointing you from this day forward. I know you have many obstacles to surmount, so I'm thrilled that you've named me Number One."
Issue 6.14: Meet the enemy: Inertia
Can direct mail be a cash cow for smaller nonprofits? Think "cash calves" instead.
Issue 6.13: Mass-market expectations yield disappointing results at local levels. Take heart, though: direct mail is about far more than instant cash.
Why won't paper die?
Issue 6.12: Everyone's drumming their fingers, waiting for paper to expire as a communications medium. Sorry.
The dirty truth about cases
Issue 6.11: Bitter truth? Maybe a quarter of the cases I'm hired to write never reach the finish line. Interesting tale, that.
Richard Radcliffe has your back
Issue 6.9: Are you marketing bequests? (Right.) Or "planned gifts"? (Wrongo.)
There's a right way to market bequests. Then there's what most organizations do.
Obama's Web 3.0 campaign: Rewarding role model? Or risky distraction?
Issue 6.8: Are e-newsletters dead?
He needed to raise money. We need to raise money. Where's the big diff?
What is news?
Issue 6.7: Making donor news the right way
You have a donor newsletter. You want it to help you retain donors and bring in additional gifts. So, what kinds of stories should you run?
Does your stuff suffer from jargon breath?
Issue 6.6: Adopt a zero-jargon policy and you'll raise more money
"At risk"? "Accessible"? "Services"? I hear what you're saying. I just can't SEE what you're saying. And that's the problem.
How to write a good donor-centric headline
Issue 6.5: Writing a winning headline
Headlines are your only chance at conveying information.
Would you buy a mattress from this charity?
Issue 6.3: What you do vs. why you matter
Nonprofits love to write about what they do. Isn't that missing the point?
Why is giving by bequest so rare in the U.S.?
Issue 6.2: Reviving your "death brochure"
You know that brochure your send out about charitable bequests? Behind your back, donors call it the "death brochure."
Acquiring new donors through direct mail: Measuring success
Issue 6.1: Measuring donor acquisition programs
First, you need a clear idea of what you're chasing. Is it instant bucks or long-term buddies?
How to make your billion-dollar goal?
Issue 5.9: No Ph.D. OK needed for your case
Universities: Ban deans from the case approval loop. Hospitals: Same goes for the chief of staff.
To make it into pile #3, know what you're selling
Issue 5.8: Selling hope
Hope. And importance.
Want to raise more support? Want to retain more donors?
Issue 5.7: Donor-centric pledge
The Donor-Centric Pledge. Take it. You won't regret it.
What do we call it?
Issue 5.6: Case themes
Choosing a theme for your capital campaign: it's easier than you think.
Why pay thousands to have an expert tell you what you're doing wrong? Do it yourself.
Issue 5.5: Ready for your self-audit?
Get your thick skin back from the dry cleaners and apply the following criteria.
What to tell a second-guessing boss about good communications
Issue 5.4: Dear Boss
Dear Untrusted: Show this to your boss
Three improving things I learned last year
Issue 5.3: 2007's "eureka" moments
"Major" gifts? What does that make the other kind? And other "ah-ha's!"
Molehill bequests grow into mountains, if permanently endowed
Issue 5.2: Bring this up when you're promoting bequests
How do you turn a $20,000 gift into an ever-expanding charitable fortune? Endow a permanent fund.
Make your case and write the donor into the story
Issue 5.1: Donor = solution. It's your job to mention that more than once.
Donors yearn to fix problems. Oblige that emotional need by shifting the responsibility to their shoulders.
Trust = Giving + Retention
Issue 4.5: What are donor newsletters for?
"Dear Uncertain" wants to know: What purpose do donor newsletters really serve? Must we have one?
Fundraising communications: Cost or investment?
Issue 4.4: Building donor relationships
"Dear Desperate Newbie" wants to know: Who's right, my executive director or me?
You're writing, but they're not reading. Improve your odds.
Issue 4.3: Getting them to read
Do we care that donors don't read much of what we send? Absolutely. Reading and donor retention are linked.
On the delicate subject of ED, committee, and board approvals
Issue 4.2: Approvals
Who's blessing YOUR stuff? Devils or angels
Raise the problem, be the solution
Issue 4.1: Emotional twin sets
Somewhere between fear and hope, a check is written
Never run out of newsletter story ideas again: The back 9
Issue 3.4: Newsletter story ideas
Part 2 of 2
Never run out of newsletter story ideas again: The front 9
Issue 3.3: Newsletter story ideas
Part 1 of 2
Successful donor communications? A tale of three piles
Issue 3.2: The uncommitted
You will never be in the "must read" pile.
Your creative brief: Don't leave home without it
Issue 3.1: Writing a creative brief
Don't know where you're going? How will you know when you're there?
Disconnecting the dots: "Visibility" and fundraising success
Issue 2.6: Visibility
A newspaper article is nice, but...
You love stats. But do stats love you?
Issue 2.5: Using statistical evidence
Statistics play a role, but it's a supporting role.
Want more response? Get all emotional.
Issue 2.4: Emotional triggers
Master fear and hope ... and you're fundraising worries are over.
Why people ignore your newsletter
Issue 2.3: Newsletter basics...
Part 3 of 3
Why people ignore your newsletter
Issue 2.2: Newsletter basics...
Part 2 of 3
Why people ignore your newsletter
Issue 2.1: Newsletter basics...
Part 1 of 3
A surefire story formula
Issue 1.7: Case basics...
What goes in the beginning, middle, and end? Fill in these blanks.
The Abraham Lincoln lesson
Issue 1.6: Case basics...
Case statements in history
Are you interesting (especially to donors)?
Issue 1.5: Communications basics...
It's your only hope.
Bottom-Liners leap to conclusions (and that's a good thing)
Issue 1.4: Part four of four personality types...
"Just tell me what you want me to do. Make it quick and easy."
Expressives crave the new
Issue 1.3: Part three of four personality types...
"Tell me something I DON'T know ... please, I'm begging you!"
Amiables: Smile and say "Howdy!"
Issue 1.2: Part two of four personality types...
The "amiable" wants to like you. Can't we all be friends?
Analytical types: Good to the last objection
Issue 1.1: Part one of four personality types...
"Analyticals," i.e., skeptics, don't rule (but they do ask questions)
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When you're feeling a little irrelevant...
Issue 6.10: Do you know the real you? The one donors really care about? Likely not, thanks to the "curse of knowledge." But there's an easy way (fun, too) to see yourself anew. Read on.
Tom Ahern, tagline judge
Nancy Schwartz has asked me to help judge her wildly popular Tagline Awards Program in the summer of 2010. Of course, I said yes. And I am advertising that fact because, of course, I am unbribable. Although some judges like homemade fudges; just saying. Download her 2009 Nonprofit Tagline Report.
Copyright © 2009 by Tom Ahern and Ahern Communications, Ink. All rights reserved. 401-397-8104.
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